We want your experience with Turning Heads Designs to be easy and enjoyable. If you have questions or are experiencing problems using the site, please contact us
Payment and Shipping
Turning Heads accepts Visa, MC, American Express, and Discover cards.
For all US orders we offer Free Standard Shipping. We ship out in 3-5 business days. If you need a rush order please contact us and you can pay for expedited shipping. (Please e-mail us for international shipping rates)
Returns & refunds
I gladly accept exchanges unless its a custom order -
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.